Was it shocking to me? Actually NO!
As a matter of fact, I have been wanting to write to blog titled "time to upgrade SIA" after my recently trip on SQ. I also had the chance to take Delta an United.
Surprisingly, my ratings for both airlines are higher than SQ. There are a few factors I will list down here. I think SIA must start looking seriously at its competitors.
Below is inflight entertainment controller. Can you see the centre button totally worn off. I had to use a lot of strength just to activate it. This is totally a show of time to upgrade.
The next thing I noticed was the seat. Both Delta and United are leather seats and very comfortable. However, SQ is still using fabric. and to my horror, I started developing rashes on the back of my thigh after my 8 hour flight on SQ.
The reason why I opt for SQ flight was usually because of the service (food options). Delta prices are very attractive compared to SQ but that's because their food option is not as good as SQ (or so from my previous experience).
However, on this long-haul flight, they ran out of snacks. I meant totally NO snack, the stewardess was very nice to offer me instant cup noodle but I was looking for something sweet :(
Therefore, for my next trip, I will not hesitate to go on Delta. Of course till SQ improved or catch up.
SQ, stop thinking you are the best in the industry. I want to continue to support you. I was the Gold Elite member. I also invested in your stock! Please wake up!
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